Returns & Exchanges
At Bruno Capelo, we stand behind the quality of our headwear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you are completely satisfied with your style and fit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the hat carefully in its original box to prevent crushing and include all original tags and protective inserts.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Processing and Refund
Once our warehouse inspects the item for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing